Federal Interior Minister Mohsin Naqvi made a surprise visit to the Passport Office at Awami Markaz and NADRA Center, Defence, for inspection and interaction with citizens.
According to the minister, documentation has been transformed with no more waiting times and services are fast. Citizens expressed happiness as the new system enabled renewals of passports and the issue of ID cards remarkably.
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The minister addressed some spot issues during the visit that are mainly about delays and cleanliness at the NADRA Center. He appreciated the staff effort, stating, “These visits are to ensure seamless services for citizens. It is reassuring that the residents from Karachi appreciate the improved system at Passport and NADRA centers.
Minister Naqvi reiterated the promise that passports would be given on time and said that they were working on the enhancement of public service infrastructure.